Need some more information about a Stem product? You'll find a complete User Guide by selecting the link below.

If you need a little help, contact Stem Support using any of the following methods:

  1. Send an email to,
  2. Call (800) 704-7186 (toll free in the United States) or (801) 418-9407,
  3. Submit a support ticket online using the button below.

Support is available 7:00am-7:00pm MST Monday through Friday and 11:00am-7:00pm MST Saturday and Sunday.  We'll respond as soon as we can, usually within 24 hours of your request.

support desk


Need to reset the password for your Stem Account? Just click on the button below and we'll email you a link to create a new password. For security, we recommend that you keep your account information private and change your password from time to time.

reset password


Product Manuals

NOTE: These User Guides have been updated as of 8/27/12 and contain the most recent information on our products and apps. If you downloaded a previous version of any User Guides, see the latest version below for answers to many common questions.

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